When you contact us, submit event inquiries, or request bookings, we may collect your name, phone number, email address, event details, and other information you provide. We may also collect technical data such as browser type and general usage analytics.
We use your data to respond to inquiries, process bookings, provide guest services, improve our website experience, and communicate updates related to your event or stay. We do not sell your personal information.
We may share information with trusted service providers who support operations (for example, payment processing, booking administration, or communication tools), only as needed to deliver services. These providers are expected to handle your information securely and lawfully.
Our website may use cookies and similar technologies to understand traffic and improve performance. You can manage cookie preferences through your browser settings.
We implement reasonable technical and organizational safeguards to protect personal information. We retain data only as long as necessary for service delivery, record-keeping, and legal compliance.
Depending on applicable law, you may request access to, correction of, or deletion of your personal information. You may also object to or restrict certain processing.
For privacy-related requests, contact Pyramidal Garden / Nyarugenge Coffee Ltd through our official contact channels listed on the website.